Dubai Police and TDRA Issue Fraud Warning

Dubai Police has officially identified fraudulent attempts by individuals impersonating government employees. These scammers claim to be affiliated with a "Dubai Crisis Management" department and falsely suggest links to the Dubai Police. The force has clarified that such a department is being used as a cover to exploit residents and steal sensitive data.

This alert is supported by a joint warning from the Telecommunications and Digital Government Regulatory Authority (TDRA) regarding the secure use of UAE PASS.

The primary objective of these fraudsters is to obtain sensitive information, specifically UAE PASS credentials and Emirates ID details. Official statements emphasize that Dubai Police and other government entities will never request confidential information, passwords, or verification codes via phone calls or text messages.

The TDRA warns that fraudsters may attempt to convince victims to request SIM replacement services or issue new SIM cards. They may also attempt to trick individuals into performing procedures that require facial verification through biometric authentication services. Disclosing this information allows criminals to conduct SIM swap operations, gaining unauthorized access to bank accounts through mobile banking applications.

Official Reporting and Legal Consequences

Members of the public are urged to report any suspicious activity immediately through official government channels. For non-emergency inquiries, the Dubai Police call center can be reached by dialing 901. Specifically for cybercrime, reports should be filed through the official eCrime platform.

The Dubai Police Anti-Fraud Centre continues to monitor these developments, advising that digital awareness is the first line of defense. Under Federal Decree Law No. 34 of 2021, the legal consequences for forging electronic documents or impersonating government entities are severe, including imprisonment and substantial fines.

Official entities will never ask you to log in to accounts or share confidential codes; never provide UAE PASS data or perform biometric verification at the request of an unverified party.